Consulting for Travel Agencies

Our employees have unique experience in International Sales teams of different airlines, they were responsible for sales results on different markets and regions – from North America down to Australia and Japan. In our practice we applied a variety of practices and approaches worldwide. We took the best we’ve been seeing and put it in the basis of our suggestions to improve:

  • Revenue component – optimization of incentive programs, systems of internal management for income optimization and motivation system; product diversification and sales of non-core services; relations with GDS;
  • Corporate standards and procedures;
  • Development of customer-oriented approach for each employee;
  • Costs optimization, including advertising and marketing budgets;
  • Teambuilding;
  • Human Resources Development (360-degree feedback, mystery shopper, correction od day-to-day process, system planning, HR process introduction)
  • Trainings for front staff and for management team